Wells Fargo Bank Iron Horse Blvd, North Richland Hills, Texas

Wells Fargo Bank Reviews

2.8 stars based on 19 reviews

Featured Comments:

• J

  Jonathan Leavey

  5.0

  A well run bank branch. Helpful Bank Officers and staff.

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  Response from the owner

  Hi, Jonathan. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• K

  Keenan Ritter

  1.0

  This branch is the worst ever and they are trying real hard to make sure small businesses fail. I've been a customer since 1995 and it's time I make a change. I understand there are policies that have to be followed but after having a half a million tied up for 2 weeks with no answer what so ever except "Well just check back in three days". We have 70 employees to pay 5 rents due, 5 separate water bills, 5 separate cable bills and 5 separate electric bills due. Of course this situation can only be handled by ONE person who apparently NEVER works, amazing the size of the company wells fargo and our situation can only be handled by one single person. Yall are messing with the livilie hood of not only our company but all of our incredible employees who we depend on.

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  Response from the owner

  Hi, Keenan. We take this issue seriously and appreciate you bringing it to our attention. To ensure I can ask the appropriate team to look into these concerns and assist as soon as possible, please share some additional details along with your full name, phone number, and address in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thanks. -Nick, Wells Fargo HL Social

• F

  Fifita Finau

  1.0

  Tellers Alesia and Andrea told me that I’m not able to deposit cash to an corporate account and advise me to go get a money order. After calling the corporate office they stated it has to be cash deposit in order authorize my information. After one hour driving around no one would except to cash the money order I had gotten from QT. This was there fault and they don’t know what there doing they are so in professional they all need training even the supervisor this is such a HUGE INCONVENIENCE TO A CUSTOMER THAT JUST WANTED TO DEPOSIT INTO AN CORPORATE ACCOUNT. Poor communication and they don’t listen I had explained to the teller 3 times this needs to be fix and handled ASAP.

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  Response from the owner

  Thanks for bringing this to our attention. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

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