Wells Fargo Bank 13th Ave E West Fargo, North Dakota

Wells Fargo Bank Reviews

3.4 stars based on 24 reviews

Featured Comments:

• d

  diego rivera

  5.0

  Best teller service i’ve ever had . Even waiting to be helped they offer the best customer service.

  ---

  Response from the owner

  Thank you for taking the time to leave a review about your experience at this branch. We appreciate you choosing Wells Fargo for your financial needs. Have a great rest of your day! -Shaun, Wells Fargo HL Social

• B

  Bre DeCoteau

  1.0

  Soooo Lazy and all they have to say is write an email about it.... I've been calling them for 2 hours nonstop and still no answer. Plus the told me I can't cash my check there unless its direct deposit so they put a hold on it... they stamped it so I can't cash it anywhere else. They are just wasting people time and stealing money. I will be going through with a LawSuit

  ---

  Response from the owner

  Hi, Bre. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• A

  Alex Sheehan

  1.0

  This branch literally doesn't care about any customer; any other branch in town would serve you better if you're a WF account holder. Made a sizeable deposit, they made ZERO available on deposit. Don't believe what the staff tells you, they aren't required to put anything on hold by federal regulation, they do so because they think you're lying and the check's gonna bounce. The regulation is in place to stop banks from holding deposits indefinitely, and that's it. The staff has been indifferent every time I go there as well, and they made me feel like some kinda criminal today when all I was doing was depositing money. Real talk, if you have a decent amount of assets, bank literally anywhere else. Don't waste your time with these clowns.

  ---

  Response from the owner

  I’m disappointed to learn about your visit, and I hope you'll allow me to address what happened. Please tell me more about your experience in an email to [email protected]. Be sure to include your full name, phone number, Google username, and address (no account numbers). I apologize for the experience and look forward to discussing it further. -Jessica, Wells Fargo HL Social

More reviews (21)