Wells Fargo Bank 1/2 Jefferson Davis Hwy, Fredericksburg, Virginia

Wells Fargo Bank Reviews

2.2 stars based on 24 reviews

Featured Comments:

• V

  Vivan Christman

  5.0

  I started using this location of Wells Fargo about a year ago. It's been a great experience. Staff members are friendly and helpful. They remember me and always take time to ask how I'm doing. They were wonderful in helping my wife apply for her first credit card. If you bank anyplace else, you need to rethink your approach! Thank you Wells Fargo!!

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  Response from the owner

  I'm truly glad to read your review, Vivan, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social

• i

  ish king

  1.0

  I asked for crispy dollar bells but the drive through teller ignored my request

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  Response from the owner

  I'm sorry to see that we didn't met your expectations at this location. If you'd like to discuss any specific concerns with a dedicated specialist, please share some more details in an email to [email protected]. Be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Nick, Wells Fargo HL Social

• A

  Ahmad Sahil

  1.0

  Went to this location to get a cashiers check for auto auction that was the last day to pay it. The bank manager forgot to sign the cashiers check and the auction returned the check and charged me $64 for late payment on other day I came to get it signed and get another check for $64 late fee and asked the manager Kimberly Jackson to waive off the $10 for making the new check because it was your fault and she got angry at me why would we waive off and started arguing with me .She is so unprofessional manager I have ever seen and now closing my account with them and moving to new bank.

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  Response from the owner

  Hi, Ahmad. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

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