Wells Fargo Bank Coon Rapids Blvd, Coon Rapids, Minnesota

Wells Fargo Bank Reviews

3.1 stars based on 25 reviews

Featured Comments:

• D

  Dave McDonald

  5.0

  I went into this branch this morning to deposit money and I was greeted by Maria. She was very friendly and quite frankly made a dull experience seem fun with a great smile and polite conversation. It actually made my day better which is why I chose to write this. Also while I was there a young man named Max came out to greet another customer and her daughter and he was very friendly as well. If every bank I went into had people like this working it would make going to the bank not seem like a chore.

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  Response from the owner

  I’m happy to hear your experience with the team members at this banking branch has been positive, Dave. We appreciate your feedback. -AJ, Wells Fargo HL Social

• J

  Jonathan Montoya

  1.0

  This branch is an absolute waste of time. It took 30 minutes to do a single deposit. This is thirty minutes after handing over the money and ID. I seriously recommend spire credit union across the street instead of this joke. Not to mention the shady way Wells Fargo runs their business.

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• T

  Tina Lee

  1.0

  Poor experience, first time here thru drive dru and teller was rude. I don't make reviews unless necessarily but this requires attention. Main issue is attitude and poor customer service. I informed I was going to deposit a check, 1st girl (and I swear 3 different girls spoke to me) asked for i.d, check and debit. I asked to verify and 2nd girl said check only. Then last girl said check and debit. Clearly no one knows how to do their job. Fix your service and attitude!!!! That is no way to talk to any if your customers. Tone is a problem with these girls in drive thru. No thank you, no have a nice day. Maybe an employee refresher or retraining is needed. No regards to their customer satisfaction.

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  Response from the owner

  I'm disappointed to see that you were spoken to in this way, Tina, and I would like to address it as quickly as possible. Please tell me more about what happened in an email to [email protected]. Be sure to include your full name, phone number, Google username, and address (no account numbers). I apologize for the experience and look forward to discussing it further. -Jessica, Wells Fargo HL Social

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