Wells Fargo Bank S Broadway Tarrytown, New York

Wells Fargo Bank Reviews

3.0 stars based on 7 reviews

Featured Comments:

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  ndeye mbaye

  5.0

  Very professional! Great bank ! Great associates! Everyone there is so helpful! All Associates are so fast and they definitely get the work done!

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  Response from the owner

  I'm truly glad to read your review, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social

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  William Rivera

  1.0

  Recently posted on this bank just wanted to add after the worse banking experience I decided to call them so I could receive my paperwork via email again I was asked for my phone number and bank closed for the day and I was not reached out to Had to drive to Nyack NY where I was helped and paperwork was printed out for me. Wells Fargo Tarrytown what a Joke 0 Stars

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  Response from the owner

  Hi, William. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

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  William Rivera

  1.0

  This afternoon 2pm arriived at this location Wells Fargo Tarrytown NY I was not greater upon arrival 2 employees continued talking amongst themselves for what felt like forever before female at desk told me all bankers were in a meeting I would have to wait 20 minutes. Reason for me going to branch was to open new checking account for new job and I ended having to do it myself outside on my phone once I complete d account opening went back inside to get paperwork for direct deposit and they could not help me management came out arguing with staff about costumer service while I waited for her to help me. After 20 minutes of waiting I said thanks for your professionalism and walked out then she said she wawss ready for me but I had already figured it out online while I waited Very bad costumer service and working environment

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

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