Wells Fargo Bank E High St, Carlisle, Pennsylvania

Wells Fargo Bank Reviews

2.8 stars based on 15 reviews

Featured Comments:

• S

  Shane bream

  4.0

  They have great customer service but a down fall is they don't like to open on time

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  Response from the owner

  I'm very pleased to hear you've received great customer service at this location, Shane. It concerns me that this branch is not open on time however, and I hope you'll accept my apology. To ensure I can forward your concerns appropriately, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much for your feedback. -Nick, Wells Fargo HL Social

• S

  Sybil Myers

  1.0

  Came on a Saturday morning (my only day off). Called the number listed on the door, gave all the information, and was told a banker was coming to the door to help us. A banker did, right then, and said we didn't have an appointment (after we'd gone through the entire process on the phone) and would not let us in to help us. There were no other customers in there being helped and when we went through the drive through the banker was talking to the teller. I've never been treated so poorly at bank. It is difficult to find people who want to work anymore. Other banks are open and still have decent customer service. I've banked with them since they were First Union (over 30 years). Must be time to find a new option.

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  Response from the owner

  I'm sorry you were upset after visiting this branch. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• B

  Bawdy Betty

  1.0

  There was a young man who sits at the front desk as soon as you walk in the doors who I had an appointment with a bit later. Even though he told me his schedule was busy, which I could tell he was lying over the phone, I arrived an hour early and found him sitting at his empty desk doing absolutely nothing but looking at his cell phone. It was a flat out lie when he said he was busy and delayed my need to see a Wells Fargo rep. I found this man to be of below average intelligence and incredibly lazy. He then took my personal information and trembling with glee, (yes, you read that right) said he was going to submit it to harm me financially. Sleazy, CREEPY! and unprofessional. This bank has a legacy or corruption, racism, cover ups and even punishing their own whistleblowers. Google: Wells Fargo corrupt or Wells Fargo Dirty Money Netflix

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  Response from the owner

  I appreciate you bringing this to our attention, and I’ll do my best to ensure this matter is addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username, and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

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