Wells Fargo Bank Grant Ave, Novato, California

Wells Fargo Bank Reviews

3.8 stars based on 7 reviews

Featured Comments:

• s

  sara marie

  5.0

  Miranda, Julie, Rance, Sullene, Tavi ,Sergio,Joel and Phil PLUS the rest of the staff are ALL AMAZING. These are real nice people to interact with everyday. It has a decent size parking lot

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  Response from the owner

  Thank you for taking the time to share this feedback about your visit. I've shared these kind words with the branch managers. We appreciate you choosing Wells Fargo. -Shaun, Wells Fargo HL Social

• J

  Jackie Parashis

  1.0

  Line out door all the time 2 tellers helping people and 5 employees laughing and gossiping. Super rood and no customer service

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  Response from the owner

  Thanks so much for your feedback, Jackie. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• B

  Beri K

  1.0

  Wonderful tellers but Uncaring management. After 7 years of being with wels I'm closing my acount and leaving and they didnt even care. It hurts. But what can u do ha ? Im only sad that there is only a 5 star option and not a negative 5 star option . 😡 Their slogan is " when life gets real, we get uncaring "

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  Response from the owner

  I'm truly sorry you feel this way, Beri. I'd appreciate the chance to address your concerns and change your impression of us. Please tell me about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

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