Wells Fargo Bank Loop San Angelo, Texas

Wells Fargo Bank Reviews

3.2 stars based on 21 reviews

Featured Comments:

• E

  Eugene Rodman

  5.0

  Excellent service, been in there and the drive thru many times. Always friendly and helpful.!

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  Response from the owner

  Hello, Eugene. I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience! -Shannon, Wells Fargo HL Social

• M

  Meganjane Kippes

  1.0

  Atm took my money and jammed 7 days ago, teller and the atm said my fund would be avaliable in 48 hours, still nothing. Had to file a claim and I still don’t have my money. Ridiculous.

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  Response from the owner

  Hi, Meganjane. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• T

  T G

  1.0

  Unprofessional young staff. I am from out of town and none of my banks are here. I received a check from Wells Fargo insurance this location and the one on 29th street refused to cash it even though I was using the money to pay my Wells Fargo mortgage which is behind since I can’t cash the check anywhere. My mortgage is from Wells Fargo!! I was told I have to go to Abilene Tx to another bank to cash this check but only if I open an account at that bank. I told the girl M. Muñoz that I am sole 24/7 caregiver for my brother and father and this is the only time I could leave them with someone I hired with the only cash I have on hand. She tells me I have to go to Abilene Tx. I repeated with tears in my eyes that I cannot leave my ill brother and 92 year old father alone much less go to Abilene. I asked for the supervisor and he said the same thing. I told them they have no compassion. M. Munoz continued to repeat the same thing over and over with a big smirk on her face. In the meantime, I am stuck with a check and getting behind on my mortgage with the same bank I have my mortgage Wells Fargo! Corporate will hear about this. If I lose my house Wells Fargo in San Angelo will have to buy me a new one.

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

More reviews (18)