Wells Fargo Bank Lone Tree Way, Antioch, California

Wells Fargo Bank Reviews

3.3 stars based on 13 reviews

Featured Comments:

• J

  J W.

  5.0

  During this pandemic as an essential worker. I have had to go to this bank a few times for work. I am very pleased with how well the staff is handling the the abundance of overflow of customers. Since the shut down of the reg bank we normally go to. I do know a few familiar faces from the other banks and bank that I used to frequent for work from another company. I have to say. You guys are very much appreciated and thank you from one essential worker to another. This team is very patient and attentive with each customer. Thank you. - Bobbie❤️

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  Response from the owner

  It’s wonderful to see that you’ve had such a positive experience at this location. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• M

  Mo Alaoudi

  1.0

  I finish work at 8 pm and never have a chance to go to the bank. Open Hours are too short and lacking especially on weekends. They need to increase hours

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  Response from the owner

  I appreciate you taking time to share this feedback. If you’d like to share this with a specialist, please email [email protected] mentioning your review and your Google username so I can keep an eye out for your message (no account numbers). Thanks in advance. -Shaun, Wells Fargo HL Social

• J

  Johnnyboy Hemi

  1.0

  They really need to get more people to working at this branch. Rush hour with only 2 clerks working, 10 people in line. Looking at other reviews, seems I’m not the only one with this issue.

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

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