Wells Fargo Bank E Florence Ave, Huntington Park, California

Wells Fargo Bank Reviews

3.2 stars based on 28 reviews

Featured Comments:

• A

  Antonio Arroyo

  4.0

  He always takes care of me very well and quickly

• J

  Jessica Her

  1.0

  I made a wire in person inside this location to an account that resulted to be a scam. I was purchasing a house and this money was for my down payment, when I contacted this branch to stop the transfer they told me I needed to make an appointment, but didn't have appointments. So how I was supposed to make the appointment?. They said they COULD NOT stop the wire by phone. The fraudulent person SUPPOSEDLY cashed the money using a fake ID and bank card. I have lost so far more that 120,000 to try to solve this issue. I didn't get my money back. According to WELLS FARGO Wires are not protected by FDIC and these people are totally incompetent and don't care to protect consumers money. I escalated the complaint and all that they did is sending me a letter saying they couldn't recall the money. I made complaints with police department, CIA, FBI, nobody has responded yet after almost a year. Only because Wells Fargo could not stop a payment ! I went to the location of the person receiving the money ( because you have to have an address where you sending the funds right ) and according to the person that received my money from this scam, she couldn't claim the money to give it to me because someone else went to the bank to withdraw it using a FAKE debit card from this BANK and a fake ID. But cashier gave this FAKE person more that 80k cash. This is a joke. Currently taking the fake person to court ! Wells Fargo is DENYING showing camera videos of the day of withdrawal.

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  Response from the owner

  Hi, Jessica. We take this issue seriously and appreciate you bringing it to our attention. To ensure I can ask the appropriate team to look into what happened, please email me at [email protected] with your full name, phone number, and address. I ask that you mention your review and Google username as well (no account numbers). I'm truly sorry for the experience and look forward to hearing from you. -Nick, Wells Fargo HL Social

• B

  Blanca Nuno

  1.0

  Very bad customer service I called before and they told me lies regarding opening a new account. Don’t waste your time here they give you attitude. Sooo horrible.

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

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