Wells Fargo Bank Hardy St, Hattiesburg, Mississippi

Wells Fargo Bank Reviews

3.8 stars based on 18 reviews

Featured Comments:

• C

  Chase Chapoton

  5.0

  Everyone is super nice and helpful. Especially Mrs Alexis‚ who helped me set up my bank account.

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  Response from the owner

  I’m glad to read you had such a wonderful experience working with Alexis. I've made sure both her and her manager are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• B

  Brianna Hopkins

  1.0

  Rude bank teller. Don't go when they are near closing.

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  Response from the owner

  Hello there. I’m truly sorry about the rude customer service you experienced at this branch. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well so I can forward your concerns appropriately. Thanks so much. -AJ, Wells Fargo HL Social

• M

  ML Williams

  1.0

  Drive through has been our only option for the most part of the year as to our busy lives(where is are the customer service these day) . The management sees the large drive through lines but they have only one person at a time( inside their glass overseeing everything). Handling the drive through and one handling the walk-in(micromanagement) . we are not blind and deserve better. time to shop for a financial facility that is passionate about my business

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  Response from the owner

  Thank you for your detailed review. I'm truly sorry you haven't received the customer service you expect of us, and I want to connect you with a specialist who can thoroughly review your concerns. Please email me at [email protected] with your full name, Google username, phone number, and address (no account numbers). I look forward to discussing this further. -Jessica, Wells Fargo HL Social

More reviews (15)