Wells Fargo Bank Greenleaf Ave, Whittier, California

Wells Fargo Bank Reviews

3.2 stars based on 21 reviews

Featured Comments:

• l

  leon Leon Walraven

  5.0

  Had to close an account at the Whittier Branch for my brother that passed. Miriam took care of everything needed to make this as smooth as possible. Thank you Miriam

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  Response from the owner

  I'm sorry for your loss, Leon. I'm happy to hear Miriam was able to provide an excellent experience at this location during this difficult time. We appreciate the feedback. -Nick, Wells Fargo HL Social

• K

  Kristine Negrete

  1.0

  I have been a wells customer for some years at the whittier branch on Greenleaf. The staff is great but the lines are outrageous 😳 there is usually 1 maybe 2 tellers. This to me is very frustrating they need more tellers for the amount of customers they see daily. Today I went in to so some transactions twice and only 2 tellers and a line with at least 12 people. I will now be going to the LA Habra branch. So disappointed 😞

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• M

  Michelle Simonian

  5.0

  Sonia was amazing very professional it was such a pleasure working with her I have been banking with wells fargo since 2003 I will be honest though if it wasn't for Sonia I was thinking of closing my account due to the fact that when I went there twice the girls that are working at the whittier location many of them are very unprofessional, they socialize and laugh to much, they also do not want to take the initiative or the patience to help you out but Sonia wow she explained everything in detail she was friendly and I just loved how she made feel so comfortable excellent customer service Sonia thank you again Sonia I will be referring my friends to open up a bank account the owner at this location really needs to coach and train the employees here to be on top of business and keep professional thank you

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  Response from the owner

  I’m happy to see Sonia was able to provide such a great experience for you at this location, Michelle. Should you wish to discuss your experience at another location, please mention your review and Google username in an email to [email protected] (no account numbers). Thank you. -Nick, Wells Fargo HL Social

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