Wells Fargo Bank E Mcandrews Rd, Medford, Oregon

Wells Fargo Bank Reviews

2.5 stars based on 18 reviews

Featured Comments:

• J

  Juli Ann

  5.0

  More than once had to race to get to bank after work. One employee there actually saved me a "spot" in drive-thru so I could make my deposit. I am not a fan of the banks practices however the staff at this branch is 5 star!

  ---

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Juli. It’s wonderful to see that you’ve had such a positive experience. -AJ, Wells Fargo HL Social

• T

  Timothy McMullen

  1.0

  I called this bank April 4, 2022, to my surprise no one answered the phones! In order to make a appointment you have 2 choices, have the internet, or go to the bank, and come back another day for your appointment! I have to assume covid is the reason, or pure stupidity. Since when do you need the internet and technology to understand, how to connect with Wells Fargo? Who wants to go to a bank, make a appointment for another day? Wells Fargo, shame on you for your arrogance!!If this has happened to you please hit like and I will show the bank manager, in numbers we has customers, can change, how this bank is mistreating customers!!!! I would leave this bank, however it would affect my credit or I would be gone. Wells Fargo, responded, of course a automated response, with a request for the same information I already gave. Wells Fargo arrogance is beyond belief!!!?

  ---

  Response from the owner

  Hi, Timothy. I'm sorry we haven't been providing the customer experience you expect from us at this location. To ensure I can forward your concerns to the appropriate team, please email me with some details about what happened at [email protected] (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Nick, Wells Fargo HL Social

• N

  Nanci Mom

  1.0

  Tried to deposit $200 cash into my daughters account. They would not allow that. Awful bank!!! Don’t go there

  ---

  Response from the owner

  I'm sorry we didn't provide the customer experience you expect from us. I’d like to connect you with a specialist who can address this concern and share more information for this type of policy. Please email [email protected] mentioning your review and your Google username so I can keep an eye out for your message (no account numbers). Thanks in advance. -Shaun, Wells Fargo HL Social

More reviews (15)