Wells Fargo Bank E Ocotillo Rd, Chandler, Arizona

Wells Fargo Bank Reviews

3.3 stars based on 24 reviews

Featured Comments:

• P

  Paige Marie

  5.0

  The people here are always nice and helpful :)

• O

  Oscar Lustre

  5.0

  I came to this location around 4:20 pm today, fadwa (not sure if I spelled it right) helped me out today. I truly do appreciate her help and taking care of me. Thank you so much for the help and giving me the customer service

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  Response from the owner

  I’m glad to hear your experience at this banking branch has been positive, Oscar. We appreciate your feedback. -AJ, Wells Fargo HL Social

• v

  victoria shriver

  1.0

  While waiting in line, they refused to cash a check just because the person didn't have an open account but was a Wells Fargo customer. It was too close to 5pm for that person to go anywhere and cash check today. I would have absolutely offered this one time based on all the facts above. When it was my turn I was refused service because the "only teller available was with someone" so my time in line counted for nothing and they didnt let me wait for the banker. I just needed 2 papers notarized that were a paragraph each. Now its closed and I spent 15 min in line and at the bank for nothing. Avoid going inside this one.

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  Response from the owner

  Thank you for your detailed review, Victoria. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

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