Wells Fargo Bank Douglas St, Omaha, Nebraska

Wells Fargo Bank Reviews

3.3 stars based on 19 reviews

Featured Comments:

• F

  Fonda Allen

  5.0

  I go to this branch for work. The staff are very polite and knowledgeable. Always willing to help. Busy branch, so.etimes you have to wait, but it is ok. Parking is something to be desired, but being downtown, I get it. Would be great if they could put in a business lane.

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  Response from the owner

  Hi, Fonda. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• L

  Lisa Schnepel

  1.0

  I’ve now made 3 trips to try and close out an account. I’v been sitting here for 2 hours and still not done! Worst place ever! Other banks helped me in 10 minutes time.

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  Response from the owner

  I’m sorry you continue to experience extended wait times at this location, and I want to be sure these concerns are addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

• J

  Julie Duke

  1.0

  Literally just drove from 90th and Dodge Streets to the Main Bank at 19th and Douglas on the phone wanting to discuss questions about an account... Got there at the bank expecting it to be extremely busy since no one could answer the phone only to discover not a so single soul on site... At this point I voiced what had just happened only to be told by the teller that there were several other locations in between here and there and that I didn't need to come to this one...How does he know at this point and that it was really hard to get someone to just answer the phone there. He didn't like that I was upset and never once said how can I help you so I left my deposit with him and walked out.i guess there is absolutely no compensation in banking these days. Can definitely say that I will never be going back and I would very much so not recommend anyone else for that matter. HAPPY WEDNESDAY EVERYONE! 😀

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  Response from the owner

  Your post review me, Julie, and I’d like to have your experience reviewed in detail. At your convenience, send an email to [email protected] with your full name, phone number, address, and some additional details about what took place (no account numbers). Please also include your Google username and mention you posted a review on a Wells Fargo location. Thank you very much for your time. -Casey, Wells Fargo HL Social

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