Wells Fargo Bank Del Paso Rd, Sacramento, California

Wells Fargo Bank Reviews

2.6 stars based on 33 reviews

Featured Comments:

• S

  Steven Chumbar

  5.0

  Great customer service. Thought I was going to have to call my other bank with a check issue. Wells Fargo took care of it. I didn’t catch the 2 employees that helped me but they took care of me within a matter of minutes. Thank you for your service

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  Response from the owner

  I’m glad to hear your experience at this banking branch has been positive, Steven. We appreciate your feedback. -AJ, Wells Fargo HL Social

• M

  Milton Arriaga

  1.0

  This bank is the worst. I work long hours but I I got off of work early one day and went to this branch without an appointment to try to open an account and even though it was pretty slow they said I needed an appointment. so I made an appointment and ask to get off early from work to be able to be at the appointment at 4pm. But some banker said that someone was going to come shortly but after waiting and waiting almost 40mins I went and asked the manager and he seemed to careless and told me to wait. But after waiting several minutes more they weren’t able to see me. Do they expect me to ask for my entire day off to wait to be seen even though I have an appointment?. No thanks I will be trying a different bank definitely not Wells Fargo.

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  Response from the owner

  Hi, Milton. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• A

  Antoinette Perez

  1.0

  I went in to purchase a few rolls of quarters of Maya Angelou. The didn't know if they had any. BAD INVENTORY AND CUSTOMERSERVICE. . I asked the teller and another employee neither new the answer. I walked out empty handed.🤷🏽‍♀️ SMH

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  Response from the owner

  This is not the customer experience we strive for, Antoinette, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

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