Wells Fargo Bank Spruce Hills Dr, Bettendorf, Iowa

Wells Fargo Bank Reviews

2.8 stars based on 14 reviews

Featured Comments:

• D

  Doug Forbes

  5.0

  After reading the reviews I honestly wasn’t expecting much. The second I walked to the door for my appointment I noticed there was an elderly man in front of me waiting to be let in. He was clearly confused about a number of things. Long story short you could tell the guy was going to be a handful. When the teller asked if he had an appointment I instantly thought two things to myself: 1. No way this guy has an appointment, he doesn’t even know where he is. 2. There’s even less of a chance this lady is letting him in the bank right now. I was only half right, or wrong, depending on how you view the glass, and have never been more impressed in my life. Not only did she let him in without an appointment, she took the time to answer his questions and help him with God knows what. I was extremely impressed. They were very friendly and eager to help. Dominguez was exceptional. You could definitely tell that they care about you as a person. Very highly recommend this branch!

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  Response from the owner

  Thank you for taking the time to detail your experience at this location. I'm very pleased to hear our team members at this branch are helpful. I've made sure these kind words are forwarded to the appropriate teams. -Jessica, Wells Fargo HL Social

• C

  Cheri Sichling

  1.0

  I had a critical banking need to take care of. It was something that Wells Fargo requires an appointment for. I was told that they are "booked up" and the woman suggested that I make an appointment for next week. I'm a senior and unable to drive so coordinating transportation and Wells Fargo is tricky. Wells Fargo does not accommodate the customer, the customer has to accommodate Wells Fargo. Thankfully, I found a different bank and was told that I was welcome to do it as a walk-in.

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  Response from the owner

  Thanks for bringing this to our attention, Cheri. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• M

  MaryAnne Border

  1.0

  I'm on line with Banking with Wells Fargo Bank on 2001 SPUNCE STREET IN BETTENDORF IA 52722,

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