Wells Fargo Bank Railroad Ave, Rifle, Colorado

Wells Fargo Bank Reviews

2.5 stars based on 12 reviews

Featured Comments:

• D

  Debbie Loter

  5.0

  My husband and I are very happy with our Rifle Wells Fargo Branch. We have been customers for years, they've always been there for us! We have never been treated rudely or with disrespect, our questions are answered, and they have more than once gone out of their way for us. We know we will have many more years of more than satisfied service, and more than that, a great professional relationship! Thanks

• d

  dgitalchaos

  1.0

  It took over an hour to get a hold of someone over the phone in the morning, and when I was able to speak to someone about cashing out a cashier’s check written by Wellsfargo from selling a vehicle, they said they should be able to cash it, even without an account. I loaded up my twin babies, and was there in about an hour. When I finally got to the window, they told me they didn’t have enough money on hand to cash the check. What kind of bank doesn’t have ~$10K, especially for a certified cashiers check, from them? I didn’t want an account because they created one in my name years ago and sent me a bill for yearly fees and refused to help me since I got the bill 10 years after the account was created, but I only had a few months from the creation date to dispute charges. That, and they didn’t even ask if I wanted to create an account, it seemed like they just wanted me out of there. So not only were they understaffed and didn’t answer their phones, didn’t ask if I wanted to create an account, but they claim they didn’t have ~$10K in the bank. This is not a place to do any kind of business. One star is being overly generous.

  ---

  Response from the owner

  Hi there. Your review caught my attention, and I will have the appropriate team look into what happened. If you could mention your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I look forward to discussing this further. -Janet, Wells Fargo HL Social

• G

  Gustavo7

  1.0

  Worthless . Holding a check for 10 days is uncalled for . Taking my business account somewhere I’ll be treated with respect.

  ---

  Response from the owner

  I'm truly sorry you feel this way, and I'd appreciate the chance to address your concerns. Please tell me more about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

More reviews (9)