Wells Fargo Bank Gold Field Dr, Rancho Cordova, California

Wells Fargo Bank Reviews

3.9 stars based on 22 reviews

Featured Comments:

• O

  Obaid Sadiqi

  5.0

  The staff are very nice and friendly

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  Response from the owner

  Hi, Obaid. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

• H

  Hamid Piaweray

  1.0

  I was there today to check my credit score. One of the ladies told me I have to check it with credit agency, while I told her I have Wells Fargo credit card than she said okay than I have take an appointment and come later while she was sitting there and chatting with one of her colleague.

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  Response from the owner

  I apologize for the inconvenience, and I want to make sure your feedback is forwarded appropriately. Please send an email to [email protected] with some additional details about what took place (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. I’ll do my best to ensure your concerns are addressed. -Casey, Wells Fargo HL Social

• H

  Honna Andersen

  1.0

  This was a horrible experience. I came in to deposit multiple deposits from my business. I had more than usual due to a change in management. I already had deposit slips filled out and had all the bills counted and faced. I was told they could help me but could only deposit a few at a time and would have to help other customers in between finishing mine. It was the manager I believe named Paulina, who made this decision. Even though I thought that was strange I agreed. After the teller deposited about 4 of mine, I stepped aside to let them get through the line. After waiting 15 minutes for the line to go down, I was told they wouldn’t be able to finish my deposits for 40 minutes. So I could either wait or come back later. There were 2 other customers in the building…..I chose to come back later as I had other things to take care of. When I came back an hour and a half later Harolyn was amazing and finished the rest of my deposits. I could see the manager glaring at me the entire time. This is an awful way to do business. 10/10 do not recommend.

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  Response from the owner

  I apologize for the inconvenience, Honna, and I want to make sure your feedback is forwarded appropriately. Please send an email to [email protected] with some additional details about what took place (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. I’ll do my best to ensure your concerns are addressed. -Casey, Wells Fargo HL Social

More reviews (19)