Wells Fargo Bank Chinle, Arizona

Wells Fargo Bank Reviews

3.4 stars based on 9 reviews

Featured Comments:

• O

  Orlando Burbank

  5.0

  Have to give this place a 5-star review this was the first place as a young kid getting a bank account process was pretty easy my dad is very good with money so was pretty helpful staff will send you a few staff members so that made it pretty easy on us to get any bank account if I would I would come back to this place I'm not sure how it is now but back then this is a five star review.

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  Response from the owner

  Hello, Orlando. It’s wonderful to see that you had such a positive experience at this location. Thank you for taking the time to share these kind words. -Shannon, Wells Fargo HL Social

• L

  L Bia

  1.0

  Horrible! Do not see banker Vernell . Rude & impolite. Lead Teller was trying to help nicely but Vernell felt she was in charge. I've always raved about Chinle Wells Fargo but my experience today was like East Farmington, NM. On top of that elderly customer using ATM outside had issues with her transaction she mustered up her very few known english words to tell the Teller her situation. I did ask for a Navajo speaking representative for her and all I got was Yes. But no help for elderly person thereafter. She needed cash from machine and was told We are Closed come back tomorrow. Ugh! Be careful using ATM machines and watch out for power outages. It'll swallow your card!! And you will have to call the 800#.

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  Response from the owner

  Good morning. I am very sorry to see your review and want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• K

  Karen Ann Manuelito

  2.0

  When u in line, the right lane is so slower than the window lane. Been in line for 1hr 1/2 and the left lane is just moving. Please keep the right lane moving at the same time.

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  Response from the owner

  Hello, Karen. I'm very sorry about the line at this location, as I know how frustrating a long wait can be. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

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