Westmark Credit Union Channing Way, Idaho Falls, Idaho

Westmark Credit Union Reviews

3.8 stars based on 29 reviews

Featured Comments:

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  Phil Spraker

  5.0

  Jessie Todd helped with a couple of loans for myself and my son. Jessie was very knowledgeable, professional, and friendly. We had her change various things throughout the process and she completed them without hesitation. It was a total pleasure to work with her and my next loan she’ll be the first one I contact!

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  Response from the owner

  WOW! Phil, this is incredible, thank you! We truly appreciate you taking the time to rate, review and share your experience with us. We are ecstatic that you experienced the extraordinary level of care that Jessie and our Eastside Branch delivers, that’s the Westmark way! We strive to provide exceptional customer service and the very best in rates and products for our members. Thank you for being a valued member of Westmark Credit Union. We look forward to helping you achieve all of your financial dreams.

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  Alex Hyndman

  1.0

  This bank is an absolute rip-off they steal money from you any chance they get the cash a check they charge $5 per check even if the check was written from that bank they're complete rip-off this is why I have closed all of my accounts with this Bank including the accounts with my children things like this are a complete scam they steal money from you any chance they get to make themselves more profitable

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  Response from the owner

  Alex Hyndman, thank you for taking the time to rate us and leave a review. We apologize for your recent negative experience with our Eastside Branch. Westmark prides itself on exceptional customer service, products and support, and your recent experience is not a reflection of our service and product standards. If you would like to address your concerns with our Eastside Branch Manager, Melanee Ashton or our Sr. VP of Branch Administration Eastern Region, Colene Magera, we would be happy to speak with you. Please contact us at: 208-523-2722 to discuss your interaction and help resolve your issue. Thank you.

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  Jean Edwards

  5.0

  I am with the Eastside branch of Westmark Credit Union in Idaho Falls, ID. Tia and Annette go above and beyond to make sure my banking needs are 100% taken care of.

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  Response from the owner

  Oh Jean, thank you very much! We greatly appreciate you taking the time to rate, review and share your experience with us – and we agree that Tia, Annette and our entire Eastside team are pretty incredible! We strive to provide exceptional customer service and the very best in rates and products for our members. Thank you for being a valued member of Westmark Credit Union and we look forward to helping you and your family achieve all of your financial dreams.

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