White River Credit Union Garrett St, Enumclaw, Washington

White River Credit Union Reviews

4.0 stars based on 13 reviews

Featured Comments:

• J

  J C

  5.0

  This credit union has a Friendly down home atmosphere! Love that! The customer service is outstanding! Everything that I have had questions about or needed help with has been quickly and efficiently provided. All of that and great customer service in a time where customer service is so important. I couldn’t be happier with this credit union and their staff!! Thank you to you all!!

• T

  Taylor Jenkins

  1.0

  Absolutely horrible customer service. The manager is completely rude and if I could give 0 stars I would. Do NOT ever go to this bank. Sound Credit Union is much better.

  ---

  Response from the owner

  Hi Taylor, just saw your review and we're sorry to hear you had a bad experience. We hope that you will reach out to us with your concerns so that we can make it better for you and others in the future. Thanks!

• D

  D. JL

  1.0

  This credit union is the worst banking establishment on the face of this planet. A family member passed away, without any legal documentation they locked all of the banking accounts( because they said they have to follow the law) to this day they still haven't received a cert death certificate. It took months of a legal fight with their legal dept just to get payoff amounts to two loans. To PAY them their money. This hassle with WRCU is a sick and complete joke of a professional banking establishment. They have NO respect for the families or the death of their deceased member.

  ---

  Response from the owner

  We are always sad to hear when we learn a member has passed away. We are sorry for your loss. Through these difficult times we try to make it as easy as possible for the family, however there are regulations we must follow. We are sorry that we could not make this process easier.

More reviews (10)