WSECU WA Medical Lake, Washington

WSECU Reviews

4.0 stars based on 9 reviews

Featured Comments:

• D

  Dragoonan DD

  5.0

  I've been a member of WSECU for a very long time(16-17 years I think) and I have never had a bad experience with anyone, I've seen many people throughout the years and they have always been kind,respectful and caring. I remember the days when WSECU was in a tiny hole in the wall spot on Lake and Jefferson, I think. Everyone I have dealt with has been a great experience at the WSECU branch in medical lake. Everyone I have dealt with, have been wonderful

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  Response from the owner

  Thank you for your longstanding membership, Don! We're lucky to have great members like you.

• P

  Paige Domenichelli

  2.0

  Update: If the bank has to have everything tracked why couldn’t we do some kind of transaction that shows 10$ was changed into quarters?....but now I know. Thanks. - - I’ve been in US BANK, STCU, WASHINGTON MUTUAL, etc etc and never have I been told I have to have an account to change a 10$ bill to a roll of quarters. Nor have I been asked for my ID or any kind of bank info. Super lame, especially living in Medical Lake, and not having many banks to go in for this.

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  Response from the owner

  We're sorry this was frustrating for you, Paige. For tracking and auditing reasons, we need to run any cash handling through an account - including something as simple as making change. In the event that we're out of balance, this helps us see exactly what came and went so we can find the offage. If you have an account at another credit union that participates in the Shared Branching network, we're able to run it through an account that way. Sorry we weren't able to help!

• A

  Ana Marie

  1.0

  worst place to bank ever do not come here. if i could do 0 stars i would.

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  Response from the owner

  This is really concerning, Ana! We're so sorry for whatever happened that's left you feeling this way and we'd like to know more so we can take steps to prevent it from happening again. Would you be willing to talk with us about your experience? You can always reach out to us at 800.562.0999, or if you prefer digital communication, send us a message at [email protected].

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