ACCESSbank Olson Dr, Papillion, Nebraska

ACCESSbank Reviews

4.4 stars based on 8 reviews

Featured Comments:

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  Todd Gould

  5.0

  I want to say How Impressed I have been with Access Bank and Tom in particular. He always shows professionalism and the Bank itself offers some of the Best benefits to their Customers. The ATM program is Wonderful and I don't know of any other Bank that offers this! They also work hard to be competitive in the Marketplace when it comes to All types of loans. Kudos to Tom and the Staff!

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  Response from the owner

  Hi Todd! Thank you so much for taking time out of your day to write this review. We are thrilled you've had such a great experience with ACCESSbank! We will make sure to pass the kind words along to Tom and the Shadow Lake team. We look forward to seeing you soon!

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  Ashlynne Le Francois

  5.0

  They have a great staff and the loan officer is the nicest guy to work with. I've always loved this bank and have had few problems with them in the past. Definitely recommend.

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  Response from the owner

  Wow! Thank you Ahslynne for your great review. It's clients like you who make our jobs easy!

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  Michael Carpenter

  1.0

  Please be careful!! I have been using AccessBank for years and recently something very unsettling occurred and I wanted to make sure I let anybody who might use AccessBank know! Okay let me start from the beginning, the past few months I have been struggling to pay my bills. One of my accounts with AccessBank that is inactive and has an expired card on it had one of my credit card payments go through on it, all good I quickly moved money from my main account to the other account... By the time I had done that, a $35 fee had been charged to the account. Not a big deal I call my local bank and ask if they can remove the fee. They told me they can get me on a call with their manager and she can help me, they told me she will call me the next day. 2 weeks later I get a call from her and she lets me know my account is negative, at the time it was negative about $90, she tells me she will refund the first fee but not the other ones. After telling her I will pay the fees but I'm struggling right now, she didn't really care too much. Then yesterday hits, and I see that my account had a $110 charge to it, they had moved money from one of my accounts to the other account without ever calling me, sending me any notice, or letting me know this was going to happen. I call them, very upset, just to get hung up on by the manager. I am very very upset with the way this bank treats their customers. I am just very happy that I had paid my rent last week, if I hadn't I wouldn't be able to pay my rent this month. So please, be careful! This bank is only in it for the money and not for the customer!

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