Advance Financial Hickory Hollow Ln, Antioch, Tennessee

Advance Financial Reviews

4.1 stars based on 33 reviews

Featured Comments:

• M

  Made Millionaires

  5.0

  Kimberly was my associate and she displayed very great customer service and helped with my visit today! Great place to go!

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  Response from the owner

  Thank you so much for the review. We love hearing how we've helped our customers.

• B

  Brian Vallejo Hernandez

  1.0

  It says that it is never closed and I just entered and the man yelled at me very rudely it is not open yet I answered him the DOOR IS OPEN THAT'S WHY BETWEEN RIDICULOUS

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  Response from the owner

  Mr. Hernandez. We're so sorry you had this experience. The reason our sign says that we never close is because you can get an online loan from us 24/7. Our store, unfortunately, isn't open 24/7. That being said, you should have NEVER been yelled at, especially if the door was unlocked. I will take this up with the store manager and get the situation addressed. In the meantime, if you'd like to discuss this further, you can always send us your phone number and name and a good time to call to [email protected] and someone from our leadership team will reach out to you. Thank you so much for the feedback.

• C

  Chantel Dunbar

  1.0

  Supposed to be 24/7 and then the hours are listed till 6pm and they closed before than

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  Response from the owner

  Ms. Dunbar. So sorry you had this experience. We aren't able to be open 24/7 right now, but we certainly shouldn't have been closed before the posted time. I will definitely be checking into this. Thank you so much for the feedback and again, so sorry you had this experience. I'd like to send you a gift card for your trouble. Please send me your information, mailing address, etc. to [email protected]. Thanks.

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