Aggieland Credit Union University Dr, College Station, Texas

Aggieland Credit Union Reviews

3.2 stars based on 12 reviews

Featured Comments:

• P

  Paula Aymerich

  5.0

  I went to this office today and they solved all the issues and questions that I had very fast. I recommend going with Mr. Angulo, he was incredibly efficient and very nice as well!

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  Response from the owner

  Thank you so much for your review, Paula! We are grateful for the opportunity to serve as your credit union.

• H

  Heshani Jayatissa

  3.0

  I have used this bank while I was a student at Texas A&M. It has since been 1.5 years since I moved out of Texas and they still have not fulfilled my application to close my account and credit card. I have filled two different applications and no response so far. I still keep getting renewed credit cards etc when I only simply want to close the account and associated cards. EDIT: I was contacted immediately after posting the review and was able to quickly finalize the procedure to close my accounts within a matter of days.

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  Response from the owner

  Howdy Heshani! We apologize that the experience didn’t meet your expectations. We would like to learn more about your experience so we can address your concerns. Please provide additional detail by visiting our Member Feedback Form at https://www.gtfcu.org/member-feedback

• R

  Reza Teshnizi

  1.0

  TL;DR: I strongly advise against working with this financial institute. I am unable to get approved for credit cards despite my 750+ score because of a mistake they refused to correct. I have a credit card with them. Two years ago they decided to update their web system which meant my auto pay was canceled without notice and I had to re-create my login information. I lived outside of Texas at the time, so I didn't have access to a physical branch. I tried calling their tech support which had hours long waits to no avail. At the same time they sent me in mail that they have cancelled my card and that I will be receiving a new card. I never received the replacement card in mail. So I have no card number, no online dashboard, and no customer support. After a month they reported delinquency on my credit for my $10 balance and charged me $170 of late fees. The main reason to work with a credit union is a good customer support. I have not seen any of that from this institute. If you are trying to build credit, I suggest looking into other creditors or getting a secured card. Do not repeat my mistake.

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  Response from the owner

  Hello Reza, we are sorry to hear you have had a difficult experience accessing your account, and we want to ensure that our management team is able to address your concerns. Please visit us at https://www.gtfcu.org/member-feedback at your earliest convenience.

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