Allstate Mortgage Loans Ne 25th Ave, Ocala, Florida

Allstate Mortgage Loans Reviews

4.2 stars based on 20 reviews

Featured Comments:

• J

  James Cohen

  5.0

  Working with Allstate Mortgage was fast and easy. I was a first time home buyer and Adam was very thorough in his explanations and answered all of my questions. I would highly recommend Adam and Allstate Mortgage.

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  Response from the owner

  When making what is, for most people, their largest purchase, we are committed to making the process as smooth and seamless as possible. We appreciate how daunting buying a home is. It is an honor to be a trusted partner. Thank you, James!

• C

  Colleen Pederson

  1.0

  BUYER BEWARE!! If you are needing a lender- go elsewhere!! Run don't walk! We had a great experience at 1st. Got a preapproval letter (2 actually cause we decided on a new construction). 2 months later... no loan no home and we had to give up our escrow! It was a sinking ship and the captain (Allstate Mortgage) blamed the musicians (underwriters). Finally had to get management to help cause our phone calls weren't going through??? Over the phone, Matt the manager promised to give it his best and 2 days later we ended up showing up in person cause we heard nothing back. He told us "well its not cause you don't have enough income...blah blah blah...2 days later we got denied cause our income was not usable cause we are independent contractors with a joint banking acct (what???) and have a new business. So it's a losing battle!! No cause now we can warn others! If you were burned by them call: the Florida department of business professional regulation...we will. If they get enough complaints they will be investigated.A prominent real-estate attorney has had many complaints about Allstate Mortgage and seriously encouraged us to follow through with contacting them. We will... we truly hope the word gets out and noone else suffers like we did.

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  Response from the owner

  We have referred your comments to senior management.

• Y

  Yanira Colon

  5.0

  The best experience I have had since I started this purchase process. The reality Rosa and this team are professional, competent people, willing to give the best information and help their clients al 💯. Mega recommended.

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  Response from the owner

  Exactly how we want to help everyone who comes to us! Thank you for the great review, we know that the process can be overwhelming, and we want to simplify and streamline it for our clients.

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