American Honda Finance Corporation Walker St, Cypress, California

American Honda Finance Corporation Reviews

1.5 stars based on 30 reviews

Featured Comments:

• N

  Nayeli Barrios

  5.0

  Thank you for always helping us. Am so happy with their service 👍.

• R

  Robert Lee

  1.0

  Bought 3 Honda Clarity, 2017 Silver, 2018 Black and 2021 White. Because the Honda financial was not well set up, it created a misunderstandings caused the danage to me to have bad credit reports from them. First, 3 years ago around November of 2018, I called in to set up auto payment, the operator told me she will go ahead help and did it for me, I gave her my bank account and all informations needed and thought it will take care. 4 months passed checking in, they told me that I did not make 4 months payments even though they hah all my informations in their system. I ended up, I had BAD credit reports from them. THIS IS VERY SAD. I finally made the 4 months catchup payments then over thousand. They do not care to fix it or reconsider my explanation. 2nd time this year 2022, It happened on my last 2021. I call in made payment for March 2022 and the operator, told me is Ok but following month I was behind and have another bad credit. I called in to explained and made catch up payment the following month. To learn, because of the uncare of the American Honda toward their Loyal customer. We learn to make sure to have the CONFIRMATION registered from them each time our payment was accepted. To American Honda: The department should have the system to prevent these the bugs that they have. Hope American Honda will carry on their good reputation toward their loyal customer and consumer to come. Any to any comment: Wisdommoney at gmail.com

• B

  Barrington Ambers

  1.0

  I purchased a new car off the show room floor back in January 2017. All was good until several days after. (Now, I had just placed a sizable down payment on the auto and drove off the lot with it mind.) several days after I had the car enjoying it Immensely, I received a call from this finance department about I have to make the first payment in 7 days! I was floored! The finance manager told me that my first payment on the loan was in 45 days after the purchase due to it takes that long to process all the paperwork. After telling the person on the phone the exact same thing and they repeatedly said my payment would be due. I called the dealership and complained. After 45 days these people called again and this time used forceful language in regards to the payment. This occurred until I ended up 2 payments behind and and one of those payments was made with the other immediately following. The auto go repoed and when I went to retrieve my belongings some items were stolen after I went through the boxes they placed my belongings in. They sold the car for the exact amount owed due to the car was kept in showroom floor conditions. They then placed on my credit report $62 stating it was late fees owed. The late fees were included with the payments that were behind. Needless to say I’ll never purchase another Honda using their in house finance company. Owe be aware of those rebates when purchasing the car because those rebates are added back into the loan and you don’t get them! Then in order to receive the rebate if there is an actual one you must finance the car through Honda Financial.

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