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- American Trust Dr, Alexandria, Lexington
- Phone:
- +1 866-680-7000
- Website:
- https://www.americantrust.com/
- Address:
- 2353 Alexandria Dr #100, Lexington, KY 40504, United States
- Hours:
- Tuesday9AM–5PMCLOSE
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American Trust Reviews
2.4 stars based on 4 reviews
Featured Comments:
M
Melissa Cox
1.0
Keeps telling me what I am entering is invalid. HAVE I T CONTACT ME. THIS SIGHT IS NOT USER FRIENDLY AT ALL. NO WONDER YOUR RATING IS DO SO LOW. YOU HAVE EARNED,!
Response from the owner
Melissa, Thank you for leaving your review, we are truly sorry for the challenges you’ve experienced attempting to log in. I personally notified our customer service team of the issues you were having. I was recently updated that one of our Participant Experience Leads was able to get in contact with you and help you get into your account. For future assistance, please don't hesitate to call the customer service call center at (866) 680-7000. Thank you, Unified Trust
J
Jathan Sharkey
1.0
Terrible to work with. After changing jobs we tried to just rollover the self directed td Ameritrade account into personal td Ameritrade account and we were told that unified trust does not accept any outside forms to process. Also do not try to talk with anyone in the “outside distribution” team because they do not accept calls or questions. Basically unified trust makes it as difficult as possible to remove money from them and will not answer any questions. Stay away at all cost. Also after 1 month of trying to rollover 401 we contacted unified trust and found out that all the paperwork we “DocuSign” did not qualify because previous employer requested that we either fax or upload. Update...after almost 2 months of the rollover process we were contacted again via email to contact unified trust. Apparently since this was a self-directed td Ameritrade account that I would now need to sell all the funds before they could start the process. Now this makes perfect sense but wouldn’t you think this should be the first item that unified trust advises us to do in the rollover process. We have been paying them fees to have our 401k even thou it’s a self-directed but if they are this disorganized in a rollover then I would hate to think what returns I would expect to receive
A
Amber Crisp
2.0
Low rating due simply to bed website and no app!
More reviews (1)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Tuesday :9AM–5PM
- Wednesday :9AM–5PM
- Thursday :9AM–5PM
- Friday :9AM–5PM
- Saturday :Closed
- Sunday :Closed
- Monday :9AM–5PM
FAQs
1. How to Get in Touch With American Trust?
You may get in touch with them by phoning this phone number +1 866-680-7000. Using their website's online form can be helpful.3. How Can I Get a Loan at American Trust?
You can complete the online application form on their website. If you need same day loans, you may get additional information on WeLoans.5. What if I Can't Pay Back My Loan?
You should negotiate with your lender if you expect to have difficulties paying your payments on your loans. Your lender may either agree to a different due date or permit you to defer payments for several months.
2. Where Can I Find American Trust? How Do I Find It?
American Trust is at 2353 Alexandria Dr #100, Lexington, KY 40504, United States. You may use the map to discover the shortest path. You can find more nearby loan stores in Kentucky here.4. Is American Trust an Agency or a Lender?
American Trust is a Investment service. However, WeLoans, as a loan broker, can help you connect with over 100+ lenders to get no credit check loans.6. Is American Trust Provide Bad Credit Loans Online?
Yes. But if you want to get a bad credit loan, you can try WeLoans.