Ameris Bank S Main St, Moultrie, Georgia

Ameris Bank Reviews

1.6 stars based on 7 reviews

Featured Comments:

• J

  Jennifer Jarvis

  4.0

  They have been very courteous and helpful.

• G

  Glenn Stegall

  1.0

  I'm very disappointed by the way Ameris Bank handles overdraft and return fees. Everything about the process is meant to reap havoc on their customers. The sole mission is to charge as many overdraft fees as possible. My business has a unique way of paying invoices. We write COD checks for several months in the future. There are times when a check may come out earlier than the date we expect. With hundreds of checks coming out per year we get things right 95% of the time. However, occasionally we don't transfer enough money in time and several checks come out at once. Instead of Ameris applying the available balance to the smallest checks, they usually pick the largest one to cause more fees. No other major bank we use follows this method. Most recently they have also stopped showing pending transactions as they have for years. This prevents you from being able to transfer money from other Ameris' accounts to avoid overdraft fees.  As many banks are working to eliminate these fees Ameris is working to take as much from their customers as possible. These fees and practices are the primary reason I'm working on transferring all my stores to another bank after over 7 years of business.

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  Response from the owner

  Glenn, we appreciate you bringing this experience to our attention. If you are willing, please contact us at (229) 985-2222 so we can work towards a resolution. We look forward to hearing from you.

• m

  matthew Bridges

  1.0

  I have been trying since April 21st of 2021 just to get a debit card, my first 24 messages were never responded. They were so nice to me when I opened my account. Since then customer service has been a nightmare. I live on a fixed income and really need my money to survive. I was by bank management to send a copy of my identification and she would send me a cashier check. Never happened, just recent all the information they requested. Let you know how it ends. Again they were the absolute best bank ever when I opened my account

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  Response from the owner

  Matthew, thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (229) 985-2222.

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