Amplify Credit Union 183A Cedar Park, Texas

Amplify Credit Union Reviews

3.1 stars based on 16 reviews

Featured Comments:

• S

  Suzanne Warriner

  5.0

  I've been with Central Texas AMPLIFY CU when it was a FCU. In mid-May, 1993, my family relocated from Essex Junction, Vermont, while with IBM. I stay with AMPLIFY CU because they continue to serve me well in ALL areas of banking!

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  Response from the owner

  Thanks, Suzanne for your kind words! We also appreciate you as a member and look forward to continue serving you and your family for many years to come.

• F

  Furious Power

  1.0

  They closed the lobby when covid first started. It's been 2 and a half years and they are still closed lol. I've never seen any other business do this, this is insane.

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  Response from the owner

  We appreciate the feedback, FP. When we temporarily closed our Cedar Park and La Frontera locations in January, we tried to be transparent about the staffing issues that affected our branches (goampli.fyi/closings). And while we hoped to have these branches open by now, our team is working very hard to make sure we have the best people and the best training in place.

• L

  Luke Hoeft

  1.0

  My family has been with amplify since dirt. We go back to the IBM days. Three generations. My first savings account was here. My first debit card. My first checkbook. I’ve always taken pride in all this. But in the last two years this institution has gone down hill fast. I don’t know why I’m still banking here. The branches are randomly closed, the app is under maintenance all the time, and when my wife scheduled a meeting to open her business account here it led to a months long process that never got resolved. She has postmarked checks and payments from customers from 7-8 months ago because amplify clearly doesn’t prioritize our business and she hasn’t been able to open an account. A couple days ago my wife went to another local bank with all the same credentials and opened a business account the same week as her first visit. The proof is in the pudding. We will be leaving as soon as a branch nearby is actually open when I can get free, and I can go in and close our accounts.

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  Response from the owner

  Hi Luke! We just spoke with our retail team, and it sounds like you were able to connect with one of our branch managers about your experience. Please know you can always contact us at [email protected] if you have additional questions or need to be connected with someone else at Amplify.

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