Velocity Credit Union (Cedar Park branch)-0
Velocity Credit Union (Cedar Park branch)-0
Credit Union

Velocity Credit Union (Cedar Park branch) E New Hope Dr, Cedar Park, Texas

3.1
(24)Check map
Phone:
+1 512-469-7000
Website:
https://www.velocitycu.com/
Address:
1230 E New Hope Dr, Cedar Park, TX 78613, United States
Hours:
Wednesday9AM–5PM
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    Velocity Credit Union (Cedar Park branch) Reviews

    3.1 stars based on 24 reviews

    Featured Comments:

    • D

      Donnie Smith (Smitty)

      5.0

      I have been a 22 year member of Velocity Credit Union. Along with a 25 year member of USAA being a military veteran. I prefer Velocity over USAA and do all my banking needs with Velocity Credit Union. You can’t go wrong with using Velocity for all your banking needs.

      Response from the owner

      Good afternoon Donnie - We love hearing great feedback like this. We'll let the team know how great they are doing. Thank you for your membership.

    • M

      Megan Schneider

      1.0

      I’ve had difficulties with velocity since I opened an account with them a year ago but I gave them the benefit of the doubt due to lack of staffing from Covid. From consistently having to wait at least 20 minutes to be helped weather it’s in person or on the phone to bank tellers with awful customer service I’m done using Velocity as my bank. I was unable to access my bank account this weekend and staff would not answer the phone or return the phone call even though I waited over 45 minutes. Upon finally getting in touch with them this morning (after waiting 30 minutes) to discuss the issue, no regard was placed on the branch for not being accessible or helpful this weekend. I expressed my frustration and requested for fees to be waived on my account that we due to inability to access my account since I could not get in touch with branch and was told it was not their fault. I do not recommend banking with velocity, especially the cedar park branch.

      Response from the owner

      Good morning, Megan - We apologize for the wait time and encourage members to make a branch appointment online. As you can imagine, weekends and Mondays are some of the busiest times. I have sent your feedback to management for review and they may reach out to help resolve the issues. Thank you for your patience.

    • J

      Julie Dobbins

      5.0

      I have been using Velocity Credit Union for six years. The Cedar Park branch is the one I use most. Everyone is helpful and friendly, even going the extra mile to help. Love Velocity Credit Union!

      Response from the owner

      Good afternoon Julie - We'll let the team know how great of a job they are doing in Cedar Park. Thank you for your long membership.

    More reviews (21)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Wednesday :9AM–5PM
    • Thursday :9AM–5PM
    • Friday :9AM–5PM
    • Saturday :9AM–2PM
    • Sunday :Closed
    • Monday :9AM–5PM
    • Tuesday :9AM–5PM
    click

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    FAQs

    • 1. How to Contact Velocity Credit Union (Cedar Park branch)?

      Please Call +1 512-469-7000. You can complete contact form on their site.

    • 3. How Can I Obtain a Loan at Velocity Credit Union (Cedar Park branch)?

      You can check out on their website if you want to get loans.

    • 5. What if I Fail to Pay My Loan On Time?

      You need to talk to your lender for negotiation before you commit a breach of contract if you can't repay the debt.

    • 2. Where Can I Find out Velocity Credit Union (Cedar Park branch)?

      1230 E New Hope Dr, Cedar Park, TX 78613, United States may be the location of Velocity Credit Union (Cedar Park branch). You can find more nearby loan stores in Texas here.

    • 4. Does Velocity Credit Union (Cedar Park branch) Register as an Agency or a Lender?

      Velocity Credit Union (Cedar Park branch) is a Credit union that may accept all kinds of loans. Besides, you can try WeLoans that will help you find the best lenders for your reference.

    • 6. Does Velocity Credit Union (Cedar Park branch) Accept People with Low Credit Scores?

      Sure, feel free to contact them for more details before you get a loan.