Apple Bank Neptune Ave, Brooklyn, New York

Apple Bank Reviews

3.5 stars based on 6 reviews

Featured Comments:

• D

  David Mandel

  4.0

  What can I say it's a bank

• M

  Mike Danilin

  1.0

  I've been this bank's customer for over 10 years and generally never had any problems here. But this year the situation changed. About a month ago I stopped by the bank to notarize a letter. I knew there's a notary working there whose services are free for anyone with an Apple account. To my surprise I was told that the notary wasn't there. I tried again on a different day -- same result. Finally, at my third attempt I was told that the notary was on a vacation coming back in a week. When I tried the last time (today) I was told that the notary is working whenever she pleases and that although I can stop by again there's never going to be a guarantee that I'll ever be served. The lady I was speaking with (a branch manager? customer services specialist?) concluded her speech with "well, what can you demand from people, we're all just living beings". I never ever had such response in any sort of professional environment in this country before.

  ---

  Response from the owner

  Thank you for reaching out to us, Mr. Danilin. We apologize for any inconvenience you experienced at our Coney Island Branch. The District Manager will be contacting you to further discuss this matter.

• R

  Ruslan Kuznetsov

  1.0

  Disgusting service and rude behavior! Unwillingness to help the client solve the problem. WORST SERVISE! DONT WANT FIX PROBLEM AND HELP TO CUSTUMER

  ---

  Response from the owner

  Thank you for reaching out to us. We regret any inconvenience you experienced at the Coney Island Branch. If you would like to discuss this matter further, please contact us at 914-902-2775

More reviews (3)