Arizona Central Credit Union W Ina Rd, Tucson, Arizona

Arizona Central Credit Union Reviews

2.8 stars based on 20 reviews

Featured Comments:

• D

  Dorothy VanBrocklin

  5.0

  Caring trustworthy staff who will go the extra mile for you.

• K

  Kiersten Jund

  1.0

  I've had an account with AZ central CU for well over 15 years. The first major upset, and inconvenience was when they shut down the only centrally located branch on Alvernon. The shared branching had been their saving grace. And now we get a letter saying that there will no longer be shared branching! What a joke. Now I have no choice but to close this account and update all my payment accounts, just because shared branching is too much to maintain? Definitely look else where for your credit union needs.

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  Response from the owner

  Kiersten, We understand our exiting the Shared Branch network may cause some inconvenience, but are confident that we have a remote solution that will ultimately be more convenient for you than having to go into a branch. We’d appreciate an opportunity to discuss these solutions with you. Please e-mail [email protected] with your contact information and a good time for us to call. We sincerely appreciate your business all these years and know we can offer a solution that meets your individual need..

• C

  Cheryl Graham

  1.0

  When a person qualifies for a small secured loan and the truck is worth 3 times more then the loan, as well has full coverage insurance for ten (10) straight years, it is ILLEGAL to add their own insurance! The bank has the title as well as the insurance policy proof. Then proceeds to add the extra insurance onto the loan. Takes it out of my account, without my permission ( which is theft) then adds it to the loan amount. Arizona Central has permission to take ONLY the payment on a monthly bases ONLY! I even bought the EXTRA SILVER PLAN to make them happy. I DEMAND THAT THIS LOAN BE REDONE, AND DROP THE SILVER PLAN WITH THAT NEW LOAN! The Management leaves MUCH to be desired!

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  Response from the owner

  Thank you for your feedback, Cheryl. We are so sorry that you have a less than stellar experience up until this point. We are grateful that you called in and are now working with us to get this situation resolved. We look forward to completing this and fully resolving your issue. Thank you again for your time.

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