Arvest Bank Se J St, Bentonville, Arkansas

Arvest Bank Reviews

3.5 stars based on 6 reviews

Featured Comments:

• J

  Jacob Graves

  5.0

  Great service here every time I come here. They are very friendly and helpful.

• B

  Brescia Anderson

  1.0

  I have had such poor experiences with customer service here, today they charged my account a service fee for not meeting the minimum balance, I opened my account a couple years ago and never remember them telling me there would be fees for this, nonetheless they refused to refund me for the fee even though this was the first time this has ever happens and I had absolutely no idea about the minimum balance required. I have never been to a bank that has been so unwilling to help and serve their customers.

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  Response from the owner

  Hi Bresica, we’re so sorry to hear about your experience with this location. Customer service is top priority at Arvest, and we would like the opportunity to speak with you about your experience with us so that we can make things right. Would you please send us your name and contact phone number to [email protected]? We’d like to connect.

• A

  AJ

  1.0

  Spent my entire 30 minute lunch break here depositing 200 dollars in cash I called the lady and she said they are working as fast as possible and it will be just a moment like I was annoying her... this experience alone makes me want to switch banks

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  Response from the owner

  Hi Austin, we’re truly sorry to hear about your experience at our SE J Street location in Bentonville. We always aim to deliver a great customer experience, so we apologize that we missed the mark when you visited this branch. We would like the opportunity to continue earning your business and to understand more about your experience. Would you please send us your name and contact phone number to [email protected] so that we can connect you to our management team?

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