Arvest Bank N Salem Rd, Fayetteville, Arkansas

Arvest Bank Reviews

3.4 stars based on 12 reviews

Featured Comments:

• P

  Peter Libby

  4.0

  I've never ran into an issue that wasn't resolved quickly.

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  Response from the owner

  Hi Peter! Thank you for this good review! We are happy to hear that you are pleased with the service that you have experienced and we will be sure to share this with the team!

• t

  thomas stuart

  1.0

  Awful customer service. We had fraudulent transactions on our account on Thanksgiving day totaling more then 800.00. We went into the branch on wedington the following day as soon as they opened to report the fraudulent activity. We were able to speak with the branch manager and he did not care at all. He told me that there was absolutely nothing that could be done and that he didn't know if I made the purchase or not. He refused to stop payment on the transactions and refused to get our money back for us. You can not trust Arvest Bank with your money. If it's stolen from your account they will shrug their shoulders and roll their eyes.

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  Response from the owner

  Hi Thomas, we are very sorry to hear this. Customer service is our top priority and if you would let us, we would like to listen and learn more about your experience. Would you please send your contact number to [email protected] so that we can connect you with a member of local management? We look forward to the opportunity to serve you.

• M

  Matt Johnson

  2.0

  Since COVID19 they have gotten to be a real pain to deal with. The lines are always really long at the drive thru and I just waited in line for a half hour to deposit an effin check.

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  Response from the owner

  Hi Matt, we understand your frustrations and we are truly sorry to hear this. If you would let us, we would like to connect you with a member of management to listen and learn more. Would you please send us your name, phone number, and more specific details about your experience to [email protected]?

More reviews (9)