Associated Bank E Wisconsin Ave, Milwaukee, Wisconsin

Associated Bank Reviews

2.7 stars based on 7 reviews

Featured Comments:

• M

  Michelle Young

  5.0

  Came in to set up a checking account and apply for a credit card for my small business with Nikeya. She was personable and professional and has followed up with me on everything since, which I really appreciate. I originally had an account set up at BMO but this checking account works much better for me just starting out- no fees and no minimum 👍🏻 Locations work really well for me too living downtown and one on my way home from work

• D

  Daniel Camilo Gutierrez Camacho

  1.0

  Made an appointment to open an account at 10:30. Got there on time, was told there was no banker. No problem, I waited. 10:55 a banker shows up, talks to the staff, but nobody even acknowledges the fact that I'm there 10 minutes later. I just left. As I'm walking to the parking lot I get a text saying my 10:30 appointment was cancelled, what a joke of a bank. Great to see how they really treat customers before opening an account.

• G

  GoldenGeisha79

  2.0

  My experience at this branch was not pleasant. Office manager Nekiya was not very friendly and didn't acknowledge me when I entered. At one point she dropped some cash that I gave her to deposit. Instead of retracing her steps, she very blunted asked if she should change the amount on the receipt. After realizing she dropped the cash, she gave a half-hearted apology. James Camp was the banker I was scheduled with. He was also impersonal and seemed as though I was wasting his time. I went in to explore investment options and he didn't take the time to really go over those with me. I was in and out in 10 minutes. As I left, I waved to James who now was standing next to Nekiya and thanked them for their time. Not a word was said to me. Just rude customer service, especially considering that I had just deposited a large amount of money. Perhaps if I had been a white man or white woman, my experience would have been different. Chose another branch or another bank altogether.

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