Atlantic Union Bank Ashcake Rd, Ashland, Virginia

Atlantic Union Bank Reviews

3.7 stars based on 13 reviews

Featured Comments:

• N

  Nassir Davis

  5.0

  Jessica is the best banker in the entire branch love her energy

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  Response from the owner

  Thank you, Nassir! We love to hear it! I will be sure to pass along your kind words to Jessica and her team. Thank you for allowing us to be your financial partner! -Jason

• J

  John Whittaker

  3.0

  Great bank problem is you can't get anyone to answer phone an branches they return calls within 24 hours or you can call customer care 800 an wait in line for an hour

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  Response from the owner

  Hi John. Thank you for taking the time to provide your feedback regarding the inability to reach a teammate when assistance is needed. There are times in which the branch will be unavailable to answer all calls if teammates are currently with a customer and we always strive to return calls within 24 hours. We apologize for any inconvenience this may have caused you and will share your feedback with the Market Leader for this branch location. We appreciate you bringing your concerns to our attention. Thank you and have a great day! -Renee

• R

  Raymond Longworth

  1.0

  This Branch is Awful they don't treat customers with respect unless you have alot of money in your account and they are VERY DISRESPECTFUL!!!! If you are thinking of Banking here DON'T !! They are very Unapproachable The Branch Manager Belittles Customers ..... There are alot of other Banks to Bank with then this place Take your Hard Earned Money, Investments,and Financial Affairs somewhere else You will thank Me!!!!!

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  Response from the owner

  Hi Raymond! We are sorry to hear about your experience with Atlantic Union Bank and we appreciate you bringing this to our attention. Please reach out to [email protected] so that we may discuss this further and hopefully provide you with some resolution. Thanks! -Renee

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