Audi Tysons Corner Leesburg Pike, Vienna, Virginia

Audi Tysons Corner Reviews

4.7 stars based on 998 reviews

Featured Comments:

• H

  H Tran

  5.0

  My service advisor- Ali Kashani has always making sure that my car was being either serviced or repaired to my asks and got the problems solved. I can always count on him. Audi Tysons is very lucky to have a dedicated staff like Ali.

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  Response from the owner

  Thank you for your five-star review. We are honored to have earned your continued business here at Audi Tysons Corner and pleased to read you consistently enjoy a positive experience working with our Service Team. Let us know if there is anything else we can help you with.

• T

  Trent Howell

  1.0

  Worst buying experience of my life. Definitely unexpected for a "luxury" dealership. Started with the price being raised between inquiry of the vehicle and the buyers agreement being written up. I was told the prices were set by corporate and nothing could be done. After negotiation they finally dropped to the original price. I drove 7 hours after being told that the car was in beautiful shape and no issues. The car did not have working AC. I was told it was just needed a recharge which was not the case after I drove it home and took to my regular mechanic. The compressor was bad ~$1500. After going back and forth with the GM Sam, I got a second opinion and had to fight to have them cover the cost of the repair when I have to drive with a 1 year old in the middle of summer. They told me that as soon as they received the NY plates they would be mailed with my registration. It has now been 6 weeks since they notified me that they received my plates but they were never mailed to me. On top of that, I had to pay for the shipping slip despite being told they would send them to me when they got the plates. "Lost in the mail" was their excuse. I was just told that I would have to go to the DMV and have them reissued. They are terrible at communication and I cant seem to get a straight answer about anything throughout the entire process. If you want to buy a car with little to no hassle, definitely look elsewhere.

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  Response from the owner

  Trent, We take our customer feedback very seriously and would like the opportunity to discuss your experience working with our sales team in greater detail. Can you please send your preferred contact method to me? Thank you, Sam Alimi General Manager Audi Tysons Corner [email protected]

• J

  Juliet Guerra

  5.0

  Steven in service is the best. I was never loyal to a service advisor until I met him!

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  Response from the owner

  We are proud to receive this great rating and feedback, Juliet! Thank you so much for taking the time to provide Audi Tysons Corner with it.

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