Austin Bank W Lennon Dr, Emory, Texas

Austin Bank Reviews

3.8 stars based on 5 reviews

Featured Comments:

• L

  Lonnie Hargrove

  5.0

  This is a great bank. The location in Emory is in a good location, easy in easy out.

• W

  William Thompson

  4.0

  we have been banking here for around 20 years, great friendly people

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  Response from the owner

  William, thank you for your kind review. We appreciate customers like you and are proud to have you as part of the Austin Bank family.

• J

  Jeremy Ottmo

  1.0

  A reliable bank would close an account with a reasonable notice and considering I've been with this bank for a minute. The teller let me know my funds deposited this morning were readily available...I was just informed that's not the case. I think this bank needs to update how they do business. And I asked the guy this morning if I needed to switch banks and he informed me...if that's what you need to do...well let's not try to keep existing business. Wow, it's a good thing not every business thinks like this. Round 2 now they send me a letter informing me that my enrollment in the rewards program has been cancelled. So they deducted from my account this month for this very service then cancel my rewards. I'm seriously trying to figure out how this bank is keeping customers.

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  Response from the owner

  Jeremy, I am sorry to hear about this experience. I would like to forward this issue on to a manager at the location where this occurred. Can you share if it was at the Emory office, or another location? I will have them reach out to you soon.

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