Bank of America Financial Center Old York Rd, Jenkintown, Pennsylvania

Bank of America Financial Center Reviews

3.4 stars based on 4 reviews

Featured Comments:

• K

  Kamil YİLMAZ

  1.0

  I visited this location on the date of 03.16.022 and I had the worst bank experience once again. It’s my second time to visit this location of BAO and second time was worst than the first time. I wanted to make a deposit to my own checking account but the person was so rude to me! I’m guessing she was still sleepy lol. I drove 20 min to visit another location where I treated as costumer.I will never ever visit this location of BAO again.

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  Response from the owner

  Hello Kamil. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole

• M

  Melissa Williams

  1.0

  I went into this bank to make a withdrawal today. Jonathon Torres, the assistant manager, refused my transaction. He did not check my ID or my debit card. He simply said “he did not feel comfortable with my withdrawal of $3500. I’m guessing it’s because I am Black. I plan to file a complaint with the BOA customer service as well as the BBB. This seems to be a systemic issue with Bank of America. I prefer Chase for personal banking.

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  Response from the owner

  We are disappointed to hear this as this is not the experience we want for our clients. We would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^tiffany

• C

  C J

  1.0

  Worst bank ever . Never open, credit card machine is always down. Never gives you $100 only $20. What bank doesn't have $100 at 9 am. THIS ONE !!! Go to the TD bank next door.

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  Response from the owner

  Hello CJ. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

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