Bank of America Financial Center Cottman Ave, Philadelphia, Pennsylvania

Bank of America Financial Center Reviews

2.7 stars based on 37 reviews

Featured Comments:

• k

  kcastro castro

  5.0

  first time banking at this branch. Amanda was so nice and helpful. Will make this my main branch moving forward

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  Response from the owner

  Thank you for being a valued Bank of America customer. We appreciate you taking the time to let us know about your experience.^alex

• D

  Daniel Stinson

  1.0

  Takes 30+ mins in line no matter what. Perpetually understaffed. Can’t get basic stuff like quarters in supply. A mess mostly.

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  Response from the owner

  Hi Daniel. We appreciate you coming in and value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. We offer convenient alternatives for some transactions available at the financial center. Please let us know if you have questions about handling these items through Mobile Banking, ATM, or ATM with Teller assist. If you don’t have our mobile banking app, here’s how you can sign up: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. You may reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thanks. ^chris

• M

  Melvin Johnson

  1.0

  Needed to add my daughter to my account I waited 2 hours and still wasn't able to see anyone this branch is the worst 😫

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  Response from the owner

  Hi Melvin. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

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