Bank of America Financial Center Sonoma Blvd, Vallejo, California

Bank of America Financial Center Reviews

2.8 stars based on 15 reviews

Featured Comments:

• N

  Namish Giri

  5.0

  They are very helpful n polite I got a great service from them I am really happy Who wanna open new account n looking for a bank go to Bank of America Highly Recommended

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  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^chris

• C

  Carolyn Eikeberg

  2.0

  The customer service was very slow. One teller open which 5 other employees standing around. The line had 3 customers when I came in and grow to the door while I waited for 15 minutes

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  Response from the owner

  Hello Carolyn. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. ^nicole

• M

  Miss Vonnie’s Class

  1.0

  My mother and father have been banking with Bank of America for over 35 years. This particular one since 1995, hear me out here because it’s really atrocious. This past Holiday someone made a false debit card and online banking transfers with their main checking account . My poor mom was devastated because these people had access to their account and stole all of my parents money. My dad has Dementia, so my mom handles all the finances. My mom spent our entire Christmas Eve, Christmas Day, trying to explain this. The bank acted like they didn’t believe her. They finally closed that acct, made a claim, said these crooks couldn’t do it again. They end up getting into my moms new acct. and still being able to use my dads info and steal their money again. Long story short? The bank after all this closed the case without telling my mom, and they said because they had false information in my dads name they believed it was him. Even though the first acct was closed because he has Dementia he’s not able to do any of that. I told my mom if your bank doesn’t know you and your pattern after all these years? You need a new bank, so please enter at your own risk knowing that they will not take your side, they allow elderly people to continue getting robbed. It made me think the bank people were in on the scam. Just sayin. Thank you for listening 🙏🏽

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  Response from the owner

  Hello. Bank of America would like the opportunity to help with your concern. We would like to connect one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

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