Bank of America Financial Center Foothill Blvd, Tujunga, California

Bank of America Financial Center Reviews

2.3 stars based on 17 reviews

Featured Comments:

• A

  Anna Malkhasian

  5.0

  Transient has taken up residence in ATM area in front of building. Disgusting and extremely smelly. Customers are unable to use this ATM due to filth and weird person sitting with all his garbage in front of ATM. One call to Customer Center and the mess and transient are gone within 24 hours. Kudos to BofA for quick response.

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  Response from the owner

  Hi Anna. This is not the experience we want you to have when visiting one of our locations. We do appreciate you sharing this feedback with us and we will escalate your concerns. In the future, if there's anything we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Matthew

• R

  Riot N

  1.0

  I don't normally write reviews but will in this case. This is my local bank, I have been with BofA since 1976 and have lived a mile away from this bank since 1997. It is the only bank in Sunland. When it was open it was terrible - never staffed appropriately during busy times (like just before closing on Fridays). I understand that COVID-19 caused staffing issues but it's now nearly July of 2022 as I type this and there is absolutely NO excuse for this branch to continue to be closed at this point. Especially now that the Sun Valley branch has announced extended hours. RE-OPEN THIS BRANCH, BofA! Or I'll take my business elsewhere.

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  Response from the owner

  Hi Riot. Some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. ^ines

• A

  Ashok Chudasama

  3.0

  Not opening this branch is very inconvenient for local customers.

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  Response from the owner

  Hello Ashok. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

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