Bank of America Financial Center Wilshire Blvd, Santa Monica, California

Bank of America Financial Center Reviews

2.5 stars based on 22 reviews

Featured Comments:

• A

  Alaric Wyatt

  5.0

  We were hugely assisted by Tedi, who was relaxed, very well informed, patient and resourceful. As Brits, we did need help and he was just excellent. Five stars no question. And thank you.

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  Response from the owner

  Hi Alaric. Thanks for letting us know how helpful Tedi was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^jazmin

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  Maya Ammar

  1.0

  This is honestly the worst bank I have ever been to. I have never given a negative review in my life but this one was well deserved. I came in today with an appointment at 2:30 to open a bank account and cash a check, I did not leave until 4:15!! Victor was the only person there who was extremely kind and helpful, everyone else who horrendous and the service was abysmal. I understand places are understaffed but this had enough lazy people, management should look into why this places has so many awful reviews

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  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected, Maya. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

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  Marcia Fierro

  4.0

  I have used this Santa Monica community branch bank for years, and like most banks they have their highs and lows, some good staff and poor staff. But certain managers remain the same, helpful and caring.

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  Response from the owner

  Excellent! Marcia, thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^michael

More reviews (19)