Bank of America Financial Center Falls Rd, Potomac, Maryland

Bank of America Financial Center Reviews

2.5 stars based on 12 reviews

Featured Comments:

• J

  Joanna M

  5.0

  Convenient location although exiting the parking lot can be a bit difficult since you can exit on either River or Falls Roads, but very close to the intersection. There's plenty of parking behind the building, but there are several reserved spaces for the bank along the drive when you enter from Falls Road. I prefer going to this location cause the staff are friendly, knowledgeable about the products BoA offers and they are at a quicker pace than some of the other locations I've visited.

• S

  Sean Gilliams

  1.0

  This bank never has more than one teller. Be prepared to spend 20 minutes standing in line.

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  Response from the owner

  Hi Sean, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• ز

  زبان زبان

  1.0

  I was there about 2 hours and they couldn’t help me with any of my requests. They are short staffed. They booked today and tomorrow to wiring money. They gave me online banking phone number I was on phone with them more than 40 minutes to set up a wire, but at the end he said he can’t help me with that and I have to go to the bank again.

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  Response from the owner

  We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^christian

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