Bank of America Financial Center University Ave, San Diego, California

Bank of America Financial Center Reviews

2.7 stars based on 34 reviews

Featured Comments:

• J

  Jane Doe

  5.0

  I am very pleased with my experience at this branch. In spite of having been understaffed, they were VERY accommodating and respectful with EVERY aspect of their assistance in helping me to do what I went for! I strongly recommend going here and working with the lovely staff! Thanks B-of-A for everything!!!

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  Response from the owner

  Hi Jane. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^jazmin

• M

  Mark Raymond

  1.0

  Poor customer service. There was one teller working this afternoon with four customers waiting in line. After being there for 10-15 minutes and seeing that the line wasn't moving at all, I left. I just moved to this area about a month ago. If this is the norm for this branch, it may be time for me to open an account elsewhere.

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  Response from the owner

  We appreciate you coming in. You may be able to save time at the financial center by using an ATM, enrolling in direct deposit or by using online/mobile banking. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• J

  Jessie Medina

  1.0

  I would do 0 stars if I could. They have the longest lines and one person working. The line barely moved in 30 minutes. There is only one ATM inside and only one outside. The bakers are just seeing there while there is so many people waiting.

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  Response from the owner

  Hi Jessie. We understand your frustration. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. ^ines

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