Bank of America Financial Center Regal Plz, Sterling, Virginia

Bank of America Financial Center Reviews

3.3 stars based on 63 reviews

Featured Comments:

• Q

  Qualis Group LLC

  5.0

  Charles Ajayi is absolutely AMAZING!!! He helped me with all my banking needs! He was extremely patient and understood my concerns. 5 stars!!!

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  Response from the owner

  Thanks for letting us know how helpful Charles was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^ines

• I

  Ismael Guillen

  1.0

  Today I was there in that place but I left that place so sad. When I arrived, a pregnant woman came out and told me to sit down, we're going to attend to you, 40 minutes passed and I watched as several people passed and passed and they were already going for the 4th person, that's when I got up and asked if they would attend to me and he answered me! You have an appointment, I told him, no, I don't have an appointment, so you have to wait if you want me to attend to you, if you can't leave with such a bad manner, being rude, then at that moment I told him, I'm sorry, I wait for 40 minutes to tell me that, I have almost one waiting hour and you tell me that. Then she answered me with such a bad attitude if you want to wait wait and if you can go and she turned around so arrogantly I just lowered my head and out of respect for the fact that she is a pregnant woman I better lower my head and left that place where I do not think I will return I will go to close my account but on the other hand there terrible attention the pregnant woman has no education to work in a place like that God bless her greatly And hopefully he learns to serve customers with education and a lot of charisma like the other agents do. Pregnant woman 🤰 😡 rude I will never return to that place again I am so disappointed in this place 😡😡😡😡😡😡😡😡😡😡😡

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  Response from the owner

  I'm sorry to hear about your experience with our financial center team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• Y

  Yumma Hillal

  1.0

  You have to wait more than 30 min for just a small document

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  Response from the owner

  Hello Yumma. We are sorry that we did not meet your expectations and know that your time is valuable. We will share your feedback with our leadership team. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^mark

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