Bank of America Financial Center 14th St, Washington, District Of Columbia

Bank of America Financial Center Reviews

1.9 stars based on 38 reviews

Featured Comments:

• G

  George Slye

  5.0

  Just went by to see the service was.

  ---

  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^jazmin

• M

  Mahkah Wu

  1.0

  Consistently understaffed. Some staff members do their best, but clearly poor management overshadows them. Regularly need to wait 45+ minutes to make a deposit at off peak hours

  ---

  Response from the owner

  Hello Mahkah. We are sorry that we did not meet your expectations and know that your time is valuable. We will certainly be sharing your feedback with our leadership team. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^mark

• K

  Kim Jackson

  1.0

  This branch never answers the phone then once you get there it’s always an hour wait at least and the employees are very rude to customers that look a certain way especially.

  ---

  Response from the owner

  Hi Kim. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines

More reviews (35)