Bank of America (Lobby Service Only) S Rainbow Blvd, Las Vegas, Nevada

Bank of America (Lobby Service Only) Reviews

1.9 stars based on 52 reviews

Featured Comments:

• k

  kayla mai

  5.0

  I love this bank and found everyone to be professional, organized, and very helpful. Even during busy and hectic times, they stay very patient and take care of the customers the best that they can. I have been with Bank of America for over 32 years and have had excellent service not just with my personal accounts, but also for my multi business accounts. It is not easy to deal with people all day with all kinds of demands. I thought the team at this location handle stress extremely well. So for going on 33 years with them, I give them an overall 10 stars! Way to go B of A team!

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  Response from the owner

  Hi, Kayla. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^alma

• r

  roi aharoni

  1.0

  the line takes forever they dont care about the costumers its ridiculous.. The girl at the window so unprofessional dont go there

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  Response from the owner

  I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^cat

• M

  Mary-Beth Marsar

  1.0

  Been a long term customer of this bank and visited the location to have 2 documents notarized. I was asked if I had an appointment and said no. I would not have thought for something that literally takes less than 5 minutes that I would have to book an appointment. She said the banker who was their notary was with a customer. She said she would be happy to make me an appointment. I said sure how long will I have to wait. She said "oh no not today I will have to make you an appointment for next week." Unbelievable! I am not aware of many documents when you need them notarized that you have a week or so to wait to get them notarized. What good is it to have the benefit of notary service at no charge when you don't have access to the service. So I go to the UPS store and pay $22 for the notary service. Glad banking with BOA cost me $22 today. Looks like it is time to change banks where you can be treated as a valued customer.

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  Response from the owner

  Hi Mary-Beth, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

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